Before the Exam

Know Your Rights and Responsibilities

You must read and agree to abide by the terms of the ABEM Policy on Examination Irregularities for Remote Continuous Certification Administrations before being allowed to take the ConCert™ Examination. Familiarize yourself with this important policy before taking your examination.

The policy and a summary of its key messages will be shown on your computer screen with instructions to indicate your agreement to abide by the policy. If you do not agree to abide by this policy, your examination will be terminated, and you will not be allowed to take the examination.

Prepare for Taking the Examination

The ConCert Examination is remotely administered in an open-book format. Physicians may use any outside resources of their choosing while taking the examination. Note that the online resource UpToDate® is available within the examination. If you are unfamiliar with using UpToDate, please visit their website and take a tutorial. Although the tutorial is not identical to what will appear in the test, it provides information about how to use UpToDate.

Minimum System Requirements

The device used for taking the examination needs to meet the minimum system requirements to run the test. Checking that the device is compatible as early as possible will allow more time for problem solving, if necessary, and help prevent problems when testing.

  • Windows: Windows 7 or higher
  • Mac: Mac OS X 10.13 or higher
  • The most recent version of one of the following browsers:
    • Chrome
    • Edge
    • Firefox
    • Internet Explorer
  • NOTE:
    • iPads and tablets are not supported
    • Safari is NOT supported due to access issues with UpToDate® 

Technical Support

ABEM has contracted with Internet Testing Systems (ITS) to provide technical resources during the ConCert administration. Any questions regarding system functionality should be directed to ITS, and ITS technical support will be available before and during the exam administration.

  • Telephone: 800.514.8494
  • International Telephone Support: 443.573.8399
  • Email: support@testsys.com

Exam Administration Blog

If there is a known technical issue during the administration, ITS’ technical support will post updates every 15 minutes to their blog at abemccsupport.programworkshop.com. Please visit the blog prior to testing and click on the “Subscribe” link to subscribe via text and/or email to receive proactive notifications during the exam administration.

In lieu of the blog, any technical-related questions regarding issues should be directed to ITS at the above numbers or email.